During this presentation, the presenter will discuss the following topics of this crucial part of any investigative interview:

1. The voluntariness of the statement
2. What needs to be proven
3. Development of the admission
4. Structure of the statement
5. Common problems with statements
6. Demonstration of a sample statement

At the conclusion of an investigation, a quality investigative report is very important. In many cases, the investigator’s final written report will be the primary basis for decisions made by the company or prosecutor when deciding the disposition of the case.The topics discussed during this presentation are as follows:

1. Guidelines for a written report
2. Structure of a written report
3. Demonstration of a sample written report

Many investigators have discovered the benefit of conducting an investigative interview over the telephone under the proper circumstances. When conducted properly, a telephone interview allows an investigator to conduct an effective interview without the added costs of travel. The topics discussed during this session are as follows: 1. Good outcome of a telephone interview 2. Advantages and disadvantages of a telephone interview 3. Characteristics of a good interviewer 4. Interviewer room setup 5. Subject room setup 6. Interpretation of verbal behavior 7. Listening skills exercise 8. Implementation of the non-confrontational interview (WZ Method) in a telephone interview.

This workshop will cover using Behavioral Interview questions to eliminate innocent employees from suspicion, while identifying the guilty. An opportunity to work on your interviewing skills when there is no specific evidence to fall back on during the interviewing process. When utilizing this non-accusatory technique, the investigator will use a structured series of questions and principles to assist them in identifying the deceptive party, while maintaining morale of the innocent subjects within the department.

Organized Retail Crime is a growing problem for the Retail Loss Prevention Associate. This webinar will help those professionals who catch shoplift suspects to determine if the theft was a crime of opportunity to or connected to an organized theft ring.

Obtaining a confession is important, but developing that confession and admission beyond the scope of the investigation may be more important depending on the case. Many investigators struggle with exploring the 'what else' and 'who else' aspects of the interrogation. This webinar will provide practical tips on how to explore areas unknown to the investigation. We will discuss memory jogging techniques, question formulation to explore new areas, topics of concern to explore, indicators of hidden information and more.